Terms & Conditions
Calmier Skincare Pty Ltd
ABN: 34 686 453 367
Effective Date: 21/03/2025
Email: info@calmier.net
These Terms and Conditions (“Terms”) govern your access to and use of the Calmier Skincare Pty Ltd website (www.calmierskincare.com or similar) and your purchase of products from us. By using our website or purchasing from us, you agree to be bound by these Terms. Please read them carefully before placing an order.
1. About Us
Calmier Skincare Pty Ltd (“Calmier”, “we”, “us”, or “our”) is an Australian-owned business offering cosmetic and skincare products. Our contact email is info@calmier.net.
2. Use of This Website
You agree to use our website in a lawful manner and not to:
• Disrupt or interfere with site security.
• Reproduce, distribute, or exploit any content without permission.
• Upload viruses or harmful code.
We reserve the right to terminate or restrict your access if you violate these terms.
3. Product Information
We aim to ensure all product descriptions, images, prices, and availability are accurate and up to date. However:
• Colours may vary slightly due to screen differences.
• We may correct errors and update product details at any time.
• We do not guarantee that all items will be in stock.
4. Orders & Payments
• Orders are confirmed once payment is successfully processed.
• Prices are shown in AUD unless otherwise stated.
• We accept secure payment via [list accepted methods, e.g. Visa, Mastercard, PayPal, etc.].
• We reserve the right to reject or cancel any order at our discretion (e.g., pricing error, suspected fraud).
5. Shipping & Delivery
• We ship within Australia and internationally.
• Shipping costs and delivery timeframes are displayed at checkout.
• Delivery times are estimates and may be affected by third-party delays.
• We are not liable for delays outside our control (e.g., customs, postal disruptions).
6. Returns & Refunds
We comply with Australian Consumer Law. You are entitled to a replacement, refund or credit if:
• You contact us within a reasonable time (usually 14 days of receipt).
• Proof of purchase is provided.
Change-of-mind returns may be accepted at our discretion, but return shipping will be your responsibility, and products must be unused and unopened.
Please contact info@calmier.net to initiate a return or refund.
7. Skincare Disclaimer
• Our products are for external use only.
• We recommend patch testing before full use, especially for sensitive skin.
• Results may vary depending on skin type and individual use.
• Calmier Skincare products are not intended to diagnose, treat, cure, or prevent any medical condition.
• If irritation occurs, discontinue use and consult a healthcare professional.
8. Intellectual Property
All content on this website, including product names, branding, images, logos, and text, is owned by or licensed to Calmier Skincare Pty Ltd. You may not use or reproduce it without written permission.
9. Limitation of Liability
To the maximum extent permitted by law, Calmier Skincare Pty Ltd is not liable for:
• Any indirect, incidental, or consequential damages.
• Loss or damage resulting from misuse of our products.
• Any interruptions, errors, or viruses on the website.
We do not exclude liability where doing so would breach the Australian Consumer Law.
10. Privacy
We respect your privacy. Please refer to our Privacy Policy for how we collect, use, and protect your personal information.
11. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be handled in Australian courts.
12. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our website or services constitutes acceptance of the revised terms.
Contact Us
If you have any questions about these Terms, please contact:
Calmier Skincare Pty Ltd
Email: info@calmier.net